Choosing an Accountant for your Small Business
Choosing the right accountant for your small business can mean the difference between success and failure. After all, it's your financial numbers that make or break your business.
Unfortunately, once you've selected an accountant, it's a pain to switch. Your accountant gains detailed knowledge of you, your business and your data -it makes it very tough to transition to a new accountant. The end result is that many businesses that work with mediocre accountants don't make the change to a better accountant simply because the switching costs are too high.
(article continues below)
Given the inertia that settles in after you've selected an accountant, it's important to make a good choice the first go-around. Makes sense, right?
Surprisingly, most business owners don't thoroughly consider their needs when selecting an accountant. That's because many of us who don't have a strong accounting background view all accountants as being equal.
But the reality is that all small business accountants are not created equal.
This article explains how accountants can assist your business and provides useful questions you should use to choose an accountant that truly can help your business grow, not somebody who just crunches the numbers.
What Do Small Business Accountants Do Anyway?
The increasing role of small business in the American business landscape and more powerful and accessible information technology has changed the role and importance of the small business accountant.
Why do you need an accountant? Some small businesses make due with a bookkeeper - someone to perform the tedious task of recording financial information and cranking that data into the necessary formats, like P&L statements and tax forms.
But a good small business accountant does much more than just record transactions and passively generate documents-they actively analyze, interpret and convert that data into actionable business intelligence.
Based on where you want to go with your business, they should be able to tell you how to get there. If your accountant is just showing you the financial tracks of where you have been, you've made a bad choice and you're missing out on a great opportunity to receive good business advice.
To be sure, today's small business accountant offers more than crunched numbers. They can be your primary resource for:
- Tax Planning. Beyond simply preparing tax forms,
an accountant should be involved in business planning throughout
the year. They should be able to regularly advise the business
so it functions with peak tax efficiency.
- Business Consulting. A good accountant should
be able to help your business grow. Talented small business accountants
function as a trusted general business consultant, assessing business
problems and offering specific solutions. They offer advice on
internal controls, risk management, lease versus buy decisions,
inventory strategy, pricing, and even marketing. In short, an
accounting professional who really understands your business from
the inside out should be a trusted business advisor who is highly
motivated to see you succeed.
- Personal Finance Advice. A good small business
accountant understands that your personal finances are integrally
linked to your business finances. They view the two holistically
and offer advice on both fronts. For example, while serving as
your small business accountant, they might offer retirement planning
advice and estate planning advice that is ancillary to your small
business activities but that will ultimately leave you in a stronger
financial position.
- Technology Know-How. Computing technology has
dramatically improved small business capabilities as powerful
business software is no longer only for corporations and the Internet
provides a level of access to knowledge, customers and suppliers
hardly dreamed of even ten years ago. A good accountant must --
must! -- absolutely be proficient in applying the fantastic and
inexpensive information technology that turns business data into
strategic intelligence. They need to be very familiar with leading
small business management software packages from leading vendors
like MYOB, Intuit and Peachtree.
- Networking. While the strength of an accountant
is still what they know, a mark of a successful pro is also who
they know. Your accountant should be a good source of referrals
as they should now precisely each of their clients' strengths
and needs. Need to get a loan for your small business? Your accountant
ought to be able to introduce you to the right banker.
Questions to Ask Your Prospective Accountant
The bottomline is that you should expect today's accountant to be much more than a bookkeeper. Most do add considerable value. The trick is to separate the wheat from the chaff.
So, with your raised expectations, how do you choose the right accountant for your small business? Like any relationship, it boils down to a compatibility of interests, experience and outlooks. Seek recommendations from your peers and ask prospective accountants the following questions:
- Do you have your CPA? Business owners are often
confused as to the certified public accountant (CPA) designation.
A CPA has a surpassed accepted financial education levels, passed
state-administered tests to prove competency and periodic re-certification
exams. Certain situations, such as audits and many loan applications,
require CPA involvement. Not surprisingly, CPAs can charge higher
fees than a non-CPAs. But there are a great many non-CPAs who
excel at small business accounting and financial and technology
consulting. Again, getting to know them and your needs is the
necessary first step.
- What kind of creative business advice will you offer
me? A good accountant can deftly handle data and numbers
but should also be able to demonstrate quick and creative business
acumen. Ask the candidate to offer three quick ideas on how your
firm might be able to save money right now. Ask them for three
examples in which they offered useful business advice to other
clients that went beyond just tracking the numbers. While "creative
accounting" is usually a negative, having a creative business
mind can be a huge asset towards helping your company to grow.
- Do you consider yourself to be tech-savvy?
Small business accounting software has made powerful accounting
tools available to everyone. But these accounting packages, most
notably MYOB and QuickBooks, are only as useful as the person
who installs them and runs the applications. Even if you are not
a "tecchie," do your homework to be able to determine whether
the candidate understands the role computer technology plays in
turning business information into business intelligence. For example,
ask them how they will integrate your computer files with the
technology in their office. What role will the Internet play in
keeping in touch and interchanging financial information?
- Who are your other clients? Imagine this scenario.
You hire an accountant based on the assumption that he understands
the basics of your business. Then, you find out that he's never
had a client like you before. Instead, he's only prepared tax
forms for wealthy individuals that don't own businesses. Avoid
that possible disaster by asking who the accountant works with.
If they are businesses that are similar to yours, that's a good
sign. In asking about their clients, you will also want to understand
how busy they are and whether they have the time and resources
to support you adequately.
- How do you calculate your fees? Ask the accountant
what you can expect fees to be and will he guarantee that you
will not exceed certain amounts that you agree upon up front.
In a time-based fee structure, make sure to find out the hourly
rate, as well as all fees for expense reimbursement. Find out
now whether a simple two-minute phone call or a one page fax means
an hour of billable time. If that's the case, run for the door.
- Are you active in the local business community?
Who do you know that can help me? Find out whether your prospective
accountant can introduce you to people who might be useful to
you, including prospective customers, suppliers, bankers, and
investors. Since talk is cheap, take it one step further. Ask
the accountant for examples of introductions they've made in the
past for other clients and how those introductions played out.
- Why should I use you? As a final question,
it's always good to let the accountant make the case for why you
should engage them. Find out whether your prospective accountant
can introduce you to people who might be useful to you, including
prospective customers, suppliers, bankers, and investors. Since
talk is cheap, take it one step further. Ask the accountant for
examples of introductions they've made in the past for other clients
and how those introductions played out.
Comment Board
|
We greatly appreciate any advice you can provide on this topic. Please contribute your insights on this topic so others can benefit.
|
| Yoav |
12/20/2007 |
Great advice.
I've had terrible experience with accountants - it is really hard to find one who is willing to explain matters.
I got the feeling that most of them want to keep you in the dark so that you will be completely dependent on them forever.
I'll be printing this post and using it in the future, I'm sure! |
| Andrew A |
6/17/2008 |
As a fairly successful small business owner, this is good advice. Accounting is the Achilles heal of many business owners, and advice on finding better ones is appreciated. Thanks. |
| Kevin D. |
8/18/2008 |
Consider this my "thumbs up" on a great read here. I'm starting a home based e-commerce business and just formed my LLC. I'm curious if anyone has suggestions for CPA's who specialize in my type of small business? |
| Danny |
3/9/2009 |
SUPERB ARTICLE! I have just spent time venting about my horrible experience with accountants. I am SO DISGUSTED with the accountancy profession (if you can call it that). It seems either they don't understand the neo-small business (i.e. e-commerce, integration of personal and business finance, etc) or they don't want to touch you yet because you aren't bringing in their standard of income.
UGH! I will DEFINITELY be printing this and taking it along to my next accountant interview. I live in Australia but the advice is sound.
THANKS! |
If you are an ambitious entrepreneur or an aspiring executive
looking
to get involved with a startup, please take the time to learn more
about Gaebler Ventures.