Getting customers and keeping customers happy is what business is all about. Our sales advice and customer service advice will make sure you excel at customer acquisition and customer retention.
- How to Sell. For entrepreneurs, knowing how to sell is more important than just about anything else. We cover it all -- from getting sales leads to closing the sale.
- Customer Service Articles. Our customer service articles cover CSR training, customer service skills, work-at-home CSRs, outsourcing customer service, and much more. If we are missing something or if you have a customer service question, let us know.