Getting customers and keeping customers happy is what business is all about. Our sales advice and customer service advice will make sure you excel at customer acquisition and customer retention.
For entrepreneurs, knowing how to sell is more important than just about anything else. We cover it all -- from getting sales leads to closing the sale.
Our customer service articles cover CSR training, customer service skills, work-at-home CSRs, outsourcing customer service, and much more. If we are missing something or if you have a customer service question, let us know.
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