Tech Company Financing Transactions
Ada Support Funding Round
Ada Support, based in Toronto ON, secured $44 million from Accel Partners, Bessemer Venture Partners and Burst Capital.
Transaction Overview
Company Name
Announced On
3/20/2020
Transaction Type
Venture Equity
Amount
$44,000,000
Round
Series B
Investors
Accel Partners (Lead Investor) (Benjamin Fletcher)
FirstMark Capital (Matthew Turck)
Proceeds Purpose
Ada will use this investment to lead the next phase of this market, extending our best-in-class AI with the aim of delivering personalized experiences across all customer properties, while providing more tools to help businesses better calibrate their customer service strategy and optimize their bottom line.
Company Information
Company Status
Private & Independent
Industry
Enterprise IT
Mailing Address
96 Spadina Ave. 801
Toronto ON, M5V 2J6
Canada
Toronto ON, M5V 2J6
Canada
Phone
Website
Email Address
Overview
We create tools that help customer support teams offer amazing service at any scale. The first tool we've built is a chatbot creation platform powered by our own machine learning engine which reduces support volume, empowers customers to find answers on their own, and automatically learns how to better serve customers in the future.
Profile
Social Media
Company News
Facebook
YouTube
Management Team
Title
Name
Email & Social
Chief Executive Officer
Michael Murchison
VP - Engineering
David Hariri
VP - Engineering
Anson MacKeracher
VP - Human Resources
Chelsea MacDonald
VP - Marketing
Ruth Zive
VP - Product Management
Neil Whitney
VP - Sales
Daniel Code-McNeil
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